This privacy policy is for the Mitchell Bridges Limited websites and has to do with how we use any personal information we collect from you on this website. In summary, any personal information we collect will be stored safely and securely. We never share any of your personal details outside our organisation, except where we may need to use a credit reference agency or a fraud prevention agency.

You have the right to access to your records and either have them corrected or have them removed from our databases completely. Please see the contact details at the end of this policy if you’d like to make such a request.

Topics:

  1. What information do we collect about you?
  2. How will we use the information about you?
  3. How long is the information kept?
  4. Marketing
  5. Access to your information and correction
  6. Cookies
  7. Managing Cookies
  8. Other websites
  9. How to contact us

What information do we collect about you?

We collect information about you when you make a pre-sales enquiry or sign up for our email newsletter. We also collect information when you voluntarily provide feedback or leave a review.

Website usage information is collected using cookies. More on cookies below.

How will we use the information about you?

We collect information about you to process your enquiry, and, if you agree, to email you about other products and services we think may be of interest to you.

Mitchell Bridges will not share your information for marketing purposes with anyone else.

In processing your enquiry, we may send your details to, and use information from credit reference agencies and fraud prevention agencies.

How long is the information kept?

We retain general enquiries for a period of 5 years, once that period is passed the record is deleted from our database.  Client data is generally kept for a period of 10 years.

Marketing

We would like to send you information about offers, products and services. If you have consented to receive marketing, you may opt out later.

You have a right at any time to stop us from contacting you for marketing purposes.

If you no longer wish to be contacted for marketing purposes, please inform us using the contact details below.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of your personal information, please use the contact details listed on the bottom of this page.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

To make full use of the Mitchell Bridges website, your browser needs to accept cookies.

Our cookies don’t store sensitive information such as your name or address. However, if you’d prefer to restrict, block or delete cookies from our website, you can use your browser to do this. Each browser is different, so check the ‘Help’ menu of your browser (or your mobile phone’s handset manual) to learn how to change your cookie preferences.

Managing Cookies

You don’t need to receive cookies, you can modify your browser so that it notifies you when cookies are sent to it or you can refuse cookies altogether. You can also delete cookies that have already been set.

If you wish to restrict or block cookies you can do this through your browser settings, the Help function in your browser should tell you how. Alternatively, you may wish to visit www.aboutcookies.org, which contains comprehensive information on how to do this on a wide variety of desktop browsers.

Useful websites:

www.ico.gov.uk

www.aboutcookies.org

en.wikipedia.org

Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

How to contact us

Please use the details below to contact us should have any concerns about your information. You may want to request a correction, or have it removed completely.

Contact Chris Mitchell using enquiries@mitchellbridges.com or telephone 01962 885040.

We will respond to this request within 30 days. If, for any reason, you are unhappy with our response or if you need any further advice you should contact the Information Commissioner’s Office (ICO).